Lets face it, VOIP has been ‘muscling in’ on conventional telecoms for some time - here are some of the reasons why:

1. Cheap Landline Calls - ITSPs offer low call rates or free national calls.

2. Cheap Mobile Rates - offered on short commitment - even lower using GSM gateways.

3. Low Cost International Calls - as most of the distance of the call will be carried via the web.

4. Lower Line Rentals - ITSPs offer unlimited outbound trunks deals which could help reduce your rental fees.

5. Home Workers & Branch Office Calls Free - if you switch these users to VOIP calls to these users will be free.

6. Much Longer Call Recording - record more calls over longer periods.

7. Keep Your Number - you may keep your geographic numbers regardless of where you move.

8. Automatic Divert on any failure - your calls will automatically redirect should your PBX or lines fail

9. Shorter Contracts - most VOIP suppliers have short contracts.

10. Better Control - apply call diverts and change your phone system settings remotely.

Businesses using VOIP should not see any difference in call quality if the setup is good - see voip call quality for more info. The path to success may not always be smooth as telephone service providers may create number porting delays & quality of internet connections will vary with location. The experience or inexperience of your installer will play a big part in the success or failure of your migration - get references!.